Refund & Exchange

• Items for Refund & Exchange must be returned in their original packaging and condition.
• Items must be unworn, unwashed, unscented and with original labels intact.
• Items purchased during mark-down sales are not eligible for Refund & Exchange.
• Items that have been deliberately damaged will not be eligible for Refund & Exchange.
• Refund & Exchange is only applicable for orders made directly on our website. All items purchased from third parties will be rejected.
• Refund & Exchange are only accepted through mail. Buyer will bear the cost of delivery for returning items back to Weekend Strangers. All return packages will be in your responsibility.
• Return items will have to be shipped out by buyer within 7 working days upon receiving Refund & Exchange confirmation from us.

Only returns fulfilling the above conditions will be accepted for Refund & Exchange. Weekend Strangers will not be liable for any lost return packages and will not process Refund & Exchange for any items that does not reach us.

Refund

• We do not offer cash refunds for returns.
• Should you have a change of mind about your order, you have 7 working days upon receiving your order to request for a refund in the form of store credits, which can be used to partially or fully offset online purchases at Weekend Strangers.
• Please ensure that you have an account with us. Store credits issued for the refund will be equivalent to the original cash value paid excluding shipping fees (if any), after the use of discount codes and credit points.
• Store Credits will be issued once your return is processed and will be valid for 6-months from date of issue.

Exchange

• Exchange is valid on non-sales items for size and/or colours only.
• You have 7 working days upon receiving your order to request for an exchange of size and/or colours. Exchange can only be arranged for items in stock.
• Exchange is only valid for local orders and is only accepted for one-time per order.